When to Use NEMS
When you should call NEMS
We provide urgent medical care and advice whenever your own GP surgery is closed. We are only available when your surgery is closed.
We provide assistance when you need urgent medical help that will not wait until your GP surgery re-opens.
Please note that we do not operate a walk-in service and if you arrive without an appointment you may be asked to come back later.
When not to use NEMS
If you think your situation is a life-threatening emergency, such as a serious accident or injury, a possible heart attack, severe uncontrollable bleeding, loss of consciousness or poisoning, you should call 999 and ask for the ambulance service.
If you sustain an injury that is not life-threatening, you can go to your nearest Walk-In Centre, Minor Injury Unit or hospital Emergency Department. (See details below)
Routine medical advice & appointments should be arranged with your own surgery when they are open. If you need non-urgent health information or general advice, you should call NHS Direct on 0845 46 47 or use their online or digital-TV services
| Walk In Centres | Minor Injuries Unit | Hospital Emergency Departments |
| NHS Nottingham City 8am-8pm Health Centre 79a Upper Parliament Street Phone: 0115 883 1960 Open every day of the year, from 8am to 8pm and anyone can use it. You do not need to be a Nottingham resident and you do not need an appointment for most of the services - just walk in. The Health Centre is conveniently located on Upper Parliament Street - Between Hurt's Yard and the West End Arcade. Within easy walking distance of the Market Square not far from The Royal Centre tram stop. | Ilkeston Community Hospital and Minor Injuries Unit 24/7 Minor Injuries Unit Heanor Road Ilkeston Derbyshire DE7 8LN Phone: 0115 930 5522 | Nottingham University Hospital NHS Trust - Emergency Department QMC Campus Derby Road Nottingham NG7 2UH Phone: 0115 924 9924 (main switchboard)
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| Nottingham NHS Walk–In Centre Seaton House London Road Nottingham NG2 4LA Open daily from 7am to 9pm, just walk in, no appointment needed. The centre is underneath the NHS Direct building , near the BBC centre on the London Road island. |
| Royal Derby Hospital Emergency Department, Level 1 Uttoxeter Road Derby DE22 3NE Phone: 01332 783111 On entering hospital grounds follow red signs for A+E. If inside the hospital, exit via entrance 9 and turn left
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Calling NEMS when you need urgent medical advice or care (opens in a new window)
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NEMS Community Benefit Services Limited
Registered under the Industrial and Provident Societies Act 1965
Register No. 29847R