Working For NEMS ::

Call Handlers and Coordinators

NEMS telephone call handlers and workload co-ordinators work alongside our nurses, doctors and drivers and ensure that patients and other callers get a prompt, safe and efficient service. The work is interesting and varied and suits well-organised people with good interpersonal and telephone skills. Full training can be given to the right applicants. Many staff progress from call handling, through coordination and on to the shift leader role.

We offer a range of opportunities from a few hours a week as a second job to full-time roles. Call handlers and coordinators are required predominantly in the out-of-hours period - see the table below.

Our regular opening times for patient care

Days	Times
Thursday afternoons	12:30 until 18:30
Weekend evenings and overnight	18:30 until 08:00
Weekends and bank holidays	24 hours a day

Weekends and Bank Holidays are our busiest times.

Weekday daytime opportunities

We do have some work available during the normal working week.